About document delivery

We offer electronic delivery of articles and book chapters from the library's collection. This is free for UA students, faculty, staff, and eligible designated campus colleagues (including affiliates, affiliate partners, associates, and associate partners). Not sure if you can request articles and book chapters? Learn what you can access at the library.

Books can also be shipped for free to all UA affiliates who reside more than 30 miles from the main Tucson campus. Please consider requesting a scan of a reasonable portion of a book if the whole book is not urgently needed.

Go to your account to submit and view requests.

What items can I request?

Item: Typically available in:
Articles 2-3 business days 
Book chapters 2-3 business days
Books 3-4 business days

Media (videos, DVDs, etc.) and Special Collection items cannot be provided. UA instructors can request streaming video for course use.

Who can use this service?

This is a free service for all UA affiliates.

How do I access the requested item?

Digital articles and book chapters are sent to your email with a link to a PDF document.

If you're a UA affiliate who resides more than 30 miles from the University, library books are shipped via Federal Express. Be sure to enter your mailing address and phone number then choose 'Home delivery' as your pickup location before requesting materials.

How long can items be used?

Library books: Your lending period will be the same as for materials checked out in person. See checkout and renewal policies.

Articles and book chapters:Available online through your account for 30 days.

Can I renew an item?

Requests delivered through Document Delivery can be renewed just like any other library item. Go to your library account to renew your items.

How do I return items?

You can return all materials at the Main Library.

If you're no longer affiliated with the university or are leaving town, return books to the book drop outside the Main Library. If you are not in Tucson, email us at dda@lib.arizona.edu to discuss options.

If you're a UA affiliate who resides more than 30 miles from the University, we will send you a Fed Ex return label to cover the cost of return shipping. You will need to print the label and use your own packing material. Be sure we have your current mailing address and phone number choose "Home delivery" as your pickup location before requesting materials

Can you ship materials outside the United States?

We can ship library books to faculty, students, and staff who currently reside outside of the United States. International delivery takes 2-3 weeks. We will cover the cost of shipping when sending materials, but you will be responsible for return shipping via air service (Airmail, DHL).


The copyright law of the United States (Title 17, U.S. Code) governs the making of photocopies or other reproductions of the copyright materials. Under certain conditions specified in the law, library and archives are authorized to furnish a photocopy or reproduction. One of these specified conditions is that the photocopy or reproduction is not to be “used for any purpose other than in private study, scholarship, or research.” If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use," that user may be liable for copyright infringement. The University of Arizona Libraries reserves the right to refuse to accept a copying order, if, in its judgment fulfillment of the order would involve violation of copyright law.

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