Contact us about your late/replacement fees

We can work with you to resolve most billing/fee issues at any Ask Us desk. Or call us at (520) 621-6442.

Use this form to request a credit for returned items or ask us to review your account. You can also review our overdue and lost materials policies.

Ask Us desk staff: Show QR code for this form

All libraries are closed Dec. 24, 2025-Jan. 2, 2026. We will respond to your requests after the winter break.

First name

Last name

CatCard or library card number

Item information

Include the title and call number for each item in question.

Reason for appeal/review

I returned these items, please credit my bursar's account

I returned these items, but my account still shows them as checked out

Other…

Describe your situation